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      First name*

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      Attach a CV (Accepted file types: pdf, doc, docx, rtf.)

      2nd Line Support Engineer

      Michael Oats
      Michael Oats

      Principal Consultant - Infrastructure & Cloud

      Apply Now

      Salary:

      £32000 - £35000

      Location:

      Greater London

      Contract Type:

      Permanent

      2nd Line Support Engineer for a growing IT MSP in North London. Provide user support, sys administration, and troubleshooting, remotely and onsite

      Absolute Recruit is exclusively representing a growing IT Managed Service Provider based in North London. They are currently seeking a 2nd Line Support Engineer to join a structured support team comprising of 1st and 3rd line engineers.
        
      As a 2nd Line Support Engineer, you will be crucial in maintaining the seamless operation of IT systems and delivering outstanding technical support to external clients across various sectors. Your 2nd Line Support Engineer responsibilities will include user support, system administration, troubleshooting, basic networking, and collaboration with other IT professionals, either remotely from our New Barnet office or onsite with clients. Additionally, you will respond to support tickets, document procedures, assist with new equipment setups, and liaise with external vendors when needed.
        
      This is a great opportunity for a 2nd Line Support Engineer to be involved in client site visits which will included taking part in various projects and installations. With this in mind, the right 2nd Line Support Engineer will need to hold a valid UK drivers license.
        
      You’ll have technical experience in the following core areas:

      • Windows OS’s and Windows Server Administration – Have the ability to spin up new servers.
      • Office 365 Administration – This must include Security & Compliance, User Groups, Licensing and Domain Management
      • Azure AD (Entra ID) and general Active Directory Administration
      • Intune, SharePoint & Teams
      • Hyper-V exposure would be highly desirable

      The client has a fantastic working environment. They are supportive, collaborative and are always looking for ways to help improve engineers learning & development.
        
      Key Skills: 2nd Line Engineer, Windows, Windows Server, Azure, Active Directory, Office 365
        
      Due to the large number of responses we receive, despite our best efforts, it is not possible to respond to every application. If you haven’t heard from us within 7 days, please assume you have been unsuccessful on this occasion. However, we encourage you to apply for further roles, and we will keep your details on file to contact you with suitable vacancies.