Credit Controller – Temporary

An opportunity to work within a busy credit control department to assist with clearing a black log of payment queries.

Job Title: Credit Controller (Temporary – 6 Months)

Location: Borehamwood, Hertfordshire

A growing and national leader in their field, due to a backlog of overdue monies and unallocated cash, is seeking a skilled Credit Controller to join the team for a temporary period of 6 months. This is a fantastic opportunity to make a significant impact and contribute to the financial success of our organization.

As a Credit Controller, you will play a crucial role in clearing the backlog of overdue monies and unallocated cash within our Sales Ledger department. Working alongside a team of approximately 12 professionals, you will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding invoices and resolving any disputes or issues that may arise.

Key Responsibilities:

• Contact customers via phone, email, and written correspondence to recover overdue payments in a professional and diplomatic manner.
• Monitor and review customer accounts, identifying and resolving payment discrepancies and disputes.
• Investigate and resolve any unallocated cash issues, ensuring accurate allocation of payments to customer accounts.
• Maintain accurate and up-to-date records of all collections activities and customer interactions.
• Collaborate with internal stakeholders such as the Sales team, Customer Service, and Finance to resolve payment issues and improve processes.
• Provide regular reports on the status of collections and outstanding balances to management.

Qualifications and Skills:

• Previous experience in credit control or collections, preferably in a fast-paced environment.
• Strong knowledge of credit control procedures, collection techniques, and relevant legislation.
• Excellent verbal and written communication skills with the ability to build rapport with customers and internal stakeholders.
• Strong negotiation and problem-solving skills to resolve disputes and issues effectively.
• Highly organized with the ability to prioritize tasks and meet deadlines.
• Proficient in using accounting software and MS Office applications, particularly Excel.
• Attention to detail and high level of accuracy in data entry and record-keeping.

Working Environment: The office is located in Borehamwood, Hertfordshire, providing a vibrant and friendly working atmosphere. You will be part of a dedicated Sales Ledger team, collaborating closely with colleagues to achieve common goals. The company culture encourages teamwork, innovation, and personal growth.

Duration and Benefits: This position is temporary and will last for a period of 6 months. We offer a competitive salary commensurate with experience. In addition, you will have the opportunity to develop your skills in credit control and gain valuable experience in a dynamic industry.

Application: If you are a motivated Credit Controller with a strong track record of successfully reducing overdue monies and unallocated cash, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this temporary opportunity.

Only shortlisted candidates will be contacted.

We value diversity and are committed to creating an inclusive environment for all employees.