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      First name*

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      ICT Consultant (2nd Line)

      Michael Oats
      Michael Oats

      Principal Constant - IT Infrastructure & Cloud

      Apply Now

      Salary:

      £28000 - £30000

      Location:

      Kent

      Contract Type:

      Permanent

      Join an IT MSP as an ICT Technician! Based in Kent with easy access to M2, support schools in Dartford, Gillingham, and Rochester. £28-30k + benefits!

      ICT Technician (2nd Line)
      Kent (Easy Access to M2 – Sites in Dartford, Gillingham, and Rochester)
      £28,000 – £30,000 + Benefits + 25 Days Holiday

      eDBS: All candidates must be willing to undergo an “Enhanced” DBS check if successful.

      Absolute Recruit is excited to support a leading IT Managed Service Provider that specialises in the Education Sector. We are currently seeking an ICT Technician based in Kent, ideally with easy access to the M2 to provide support to multiple sites in Dartford, Gillingham, and Rochester.

      This is a customer-facing role, so the ICT Technician (2nd Line) must be comfortable interacting with clients. Prior experience in a client-facing environment, whether through a school or an IT Managed Service Provider, is highly desirable.

      The ICT Technician will have experience supporting Windows operating systems, troubleshooting networks, and providing end-user computer support. You will also be responsible for maintaining school hardware, including printers, AV equipment, touchscreens, and projectors.

      In addition to delivering customer-focused 2nd Line support, you will promote the company’s services and assist each site with future project planning. Soft skills are just as important, and we are looking for candidates who are friendly, approachable, and engaging.

      To be successful as an ICT Technician (2nd Line), you should have experience in:

      • Windows Desktop Operating Systems
      • Office 365 (essential)
      • Active Directory and creating Group Policies
      • Hardware Troubleshooting: Laptops, desktops, printers, scanners, projectors, and AV equipment
      • Education sector experience is highly desirable

      This is a great opportunity for an ICT Technician (2nd Line) who enjoys working across multiple sites and addressing a variety of technical issues.

      Key Skills: ICT Technician, Windows Server, Office 365, Active Directory, Hardware Troubleshooting, Printers, Laptops, Projectors, Touchscreens

      Due to the high volume of responses we receive, it is not always possible to respond to every application. Therefore, only shortlisted candidates will be contacted for this role. If you haven’t heard from us within 7 days, please assume your application has been unsuccessful. However, feel free to apply for future roles, and we will keep your details on file for any suitable vacancies.