Sales Order Manager

An excellent opportunity for an experienced Sales Order Manager to take on this newly created position in an industry leading company.

Job Title: Sales Order Manager
Location: Welwyn Garden City
Salary: up to £45,000 per annum

Working Arrangement: Hybrid, 3 office days
Are you a dynamic and experienced Sales Order Manager looking for a new opportunity to lead and excel in an industry-leading business? If so, we have an exciting position for you!

Company Overview:
The company is a global leader in their industry and is known for its commitment to innovation, quality, and customer satisfaction. A brand currently seeking a Sales Order Manager to join the team and lead a dedicated team of Sales Order Processing (SOP) clerks. If you have a passion for ensuring smooth and efficient sales order processes, have experience in complex sales orders, and are ready to take on a hands-on managerial role, we want to hear from you.

Position Overview:
As the Sales Order Manager, you will be responsible for overseeing a team of 5 SOP clerks and ensuring the accurate and timely processing of sales orders. This role is located in Welwyn Garden City and offers a competitive salary of £45,000 per annum, along with a hybrid working arrangement to provide flexibility.

Key Responsibilities:

• Team Leadership: Lead and motivate a team of SOP clerks to meet and exceed performance targets and KPIs.
• Sales Order Processing: Manage complex sales orders, including international exports, to ensure accuracy, compliance, and efficiency.
• Process Improvement: Continuously evaluate and improve sales order processing procedures to enhance efficiency and customer satisfaction.
• Communication: Liaise with customers and internal stakeholders to resolve order-related inquiries, ensuring exceptional service.
• Reporting: Generate and analyse sales order reports to monitor team performance and identify areas for improvement.
• Documentation: Ensure all sales order documentation is accurate, complete, and compliant with regulations.

Qualifications and Experience:

• Proven experience in a Sales Order Manager or similar role.
• Strong knowledge of sales order processing, with experience in complex sales orders, including international exports.
• Exceptional leadership and team management skills.
• Excellent communication and customer service skills.
• Proficiency in using relevant software and tools (e.g., CRM systems, Microsoft Excel).
• Attention to detail and a commitment to accuracy.

Benefits:

• Competitive salary of £45,000 per annum.
• Hybrid working arrangement.
• Bonus structure related to company and team performance.
• Opportunities for professional development and growth within the company.
• A supportive and collaborative work environment.
• Additional benefits and perks (details provided upon application).

If you are a hands-on manager with a passion for managing complex sales orders and leading a dedicated team, we encourage you to apply for this exciting opportunity.