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      Senior ERP Support Analyst

      Michael Oats
      Michael Oats

      Principal Consultant

      Apply Now

      Salary:

      £40000 - £40000

      Location:

      Berkshire

      Contract Type:

      Permanent

      Join a pioneering builders merchant as a Senior ERP Support Analyst! Enhance ERP performance & lead troubleshooting across branches. Apply now!

      Are you a Senior ERP Support Analyst intrigued by the prospect of joining a leading builders merchant to enhance and optimise ERP system performance across a vast network of branches?

      Absolute Recruit is delighted to exclusively represent a pioneering business within the builders merchant sector, operating across various core divisions and primarily catering to traders.

      We are on the lookout for a Senior ERP Support Analyst with advanced K8 / Babbage ERP platform experience. In this role, you’ll be tasked with configuring, troubleshooting complex issues, and fine-tuning ERP performance across the entire group. Additionally, you’ll handle escalated tickets, contribute to project delivery, and provide support / deputise for the Team Manager as necessary.

      The ideal Senior ERP Support Analyst will possess:

      • Demonstrable knowledge and expertise with the K8 / Babbage ERP system. Familiarity with v21 would be highly advantageous, though not essential.
      • Proficiency with Babbage modules including AP, Accounts Receivable, Sales Order Processing, and Stock Management.
      • Experience in generating Data Exchange (DX) reports would be highly beneficial, though not essential.
      • Capability to maintain the service desk CRM, identify trends, and generate proactive documentation to aid the wider business in troubleshooting common issues.
      • Aptitude to thrive under pressure, handle multiple priorities in a dynamic environment, and resolve problems autonomously.
      • Outstanding communication and customer service skills, along with the ability to lead and guide a support team when required.
      • Prior experience working within a builders merchant would be highly desirable

      In return, the successful Senior ERP Support Analyst will have the chance to become part of a company that prioritises development, offering training support and opportunities for career advancement.

      Besides a competitive salary, the business provides a pension, bonus scheme, employee assistance programme, perks membership, and staff discount.

      Key skills required: Senior ERP Support Analyst, Builders Merchant, Babbage, K8, ERP, problem-solving, team leadership, and effective communication.

      As we typically receive a high volume of applications, only shortlisted candidates will be contacted for this role. Nevertheless, please don’t hesitate to apply for future opportunities, as we’ll keep your details on file and reach out to you regarding suitable vacancies.