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      Technical Director

      Michael Oats
      Michael Oats

      Principal Consultant - IT Infrastructure & Cloud

      Apply Now

      Salary:

      £80000 - £100000

      Location:

      London

      Contract Type:

      Permanent

      Join an expanding IT Managed Service Provider as Technical Director in Central London. Lead with vision, drive results, and shape the future!

      Technical Director ~ £80,000 – £100,000 DOE + Bonus + Benefits ~ Central London

      Absolute Recruit are excited to be working exclusively with an expanding IT Managed Service Provider who are currently looking to hire a Technical Director. The Technical Director would report into the two owners and would have responsibility over the Service Desk and Professional Services function. You would also be instrumental in the internal technical direction while also providing technical guidance for projects.

      The Technical Director will have some key KPI’s around the following:

      • Billable Hours across the engineers
      • CSAT Response Rates and CSAT Scores
      • Service Desk SLAs
      • Delivery of projects on budget

      The company currently sits at 30 people and has a projected increase in turnover of 38.7% from 2023 to 2024. They currently have clients in three core sectors and are supporting clients on both Apple and Microsoft technology stacks.

      The successful Technical Director will be joining an MSP who have a really “high-touch” approach. Service is everything and delivered in a people centric manner.

      Other key responsibilities will include recruitment of staff, budgeting, Technology Strategy and promoting a positive working environment.

      This is truly an amazing opportunity to join an MSP who are doing it right! Be part of their journey and future growth.

      Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role. If you haven’t heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.